An orlando theme park
a responsive web & native app experience
The client has asked that I remove all UI and UX artifacts that show the final product per confidentiality agreements.
We were asked to help empower Team Members to act as ambassadors to the the park brand through a set of contextual and collaborative tools that could support unequaled guest service.
I was the creative user experience lead on the guest services and point of sales applications within the overall project. The work I did focused on requirements gathering, competitive analysis, user flows, information architecture documentation, sketching and wireframing. During this project I had the pleasure to work with other creative leads, client stakeholders and developers to ensure the application would meet the needs and wants of the theme park's members.
Documents were created in order to understand the breadth of the customer journey and how Sapient could improve the guest experience by empowering the theme park's members.
Following our initial discovery exercises, low and high fidelity wireframes were produced. Those wireframes were than annotated for development.
Working in an agile process, high resolution designs were produced by other team members in parallel with my experience design deliverable responsibilities. My collaboration with visual designers was to ensure that the requirements were being met and any experience design issues were resolved before coding began.
Project work can be shown upon request